Cookie Policy
This Cookie Policy explains how we use cookies and similar technologies when you visit our online gaming platform. By continuing to use our services, you acknowledge that you have read and understood this policy and consent to our use of cookies as described herein. This policy complies with Australian privacy legislation including the Privacy Act 1988 and applies to all users accessing our platform from within Australia.
1. What Are Cookies
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our online casino platform. These files store information about your preferences, login details, and browsing behaviour to enhance your gaming experience. Cookies enable our platform to remember your settings, provide personalised content, and ensure the security of your gaming sessions.
We also use similar technologies such as web beacons, pixel tags, and local storage objects that serve comparable functions to cookies. These technologies help us deliver a seamless and secure online gambling experience while maintaining compliance with Australian Consumer Law and privacy regulations.
2. Types of Cookies We Use
Our platform utilises various categories of cookies, each serving specific purposes to enhance your gaming experience and ensure platform functionality. The following table provides detailed information about each cookie type:
| Cookie Type | Purpose | Duration | Examples |
| Essential Cookies | Enable core platform functionality, security features, and account authentication required for gaming operations | Session/1 year | Login status, security tokens, game state preservation |
| Functional Cookies | Remember user preferences, language settings, and customised gaming interface options | 30 days – 2 years | Language preference, display settings, favourite games |
| Analytics Cookies | Collect anonymised data about user behaviour, game performance, and platform usage statistics | 6 months – 2 years | Page views, game completion rates, user journey tracking |
| Marketing Cookies | Deliver targeted promotional content, bonus offers, and personalised gaming recommendations | 3 months – 1 year | Advertisement tracking, promotional campaign effectiveness |
3. Purpose and Legal Basis
We use cookies to provide essential gaming services, enhance user experience, ensure platform security, and comply with Australian gambling regulations. Our legal basis for processing cookies includes legitimate business interests, contractual necessity for service provision, and where applicable, your explicit consent.
Essential cookies are necessary for delivering our core gambling services and maintaining account security as required under Australian Consumer Law. Functional and analytics cookies help us improve our platform and ensure responsible gambling measures are effectively implemented. Marketing cookies enable us to provide relevant promotional offers while respecting your communication preferences.
4. Third-Party Cookies and Partners
Our platform may include cookies from trusted third-party service providers who assist in delivering our gaming services. These partners include payment processors, game developers, security providers, and analytics services. All third-party partners are required to comply with Australian privacy laws and maintain equivalent data protection standards.
Third-party cookies may include:
- Payment processing cookies for secure transaction handling
- Game provider cookies for slot machines and live dealer games
- Security service cookies for fraud prevention and account protection
- Analytics platform cookies for performance monitoring and user experience optimisation
5. Cookie Management and User Controls
You have various options to control cookie usage on our platform. While essential cookies cannot be disabled without affecting core functionality, you can manage optional cookies through your account settings or browser configuration.
Platform-specific controls include:
- Cookie preference centre accessible through your account dashboard
- Granular controls for different cookie categories
- Opt-out options for marketing and analytics cookies
- Regular prompts to review and update your cookie preferences
6. Browser-Based Cookie Settings
Most web browsers allow you to control cookies through their settings menu. Below are instructions for managing cookies in popular browsers used by Australian users:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
- Opera: Settings > Advanced > Privacy & security > Cookies
Please note that disabling certain cookies may affect your ability to access specific gaming features or maintain your session security.
7. Data Retention and Storage
Cookie data is retained for varying periods depending on the cookie type and purpose. Session cookies are automatically deleted when you close your browser, while persistent cookies remain on your device for predetermined periods ranging from 30 days to 2 years.
We regularly review and purge expired cookie data in accordance with Australian privacy principles. Personal information collected through cookies is stored securely using industry-standard encryption and access controls. Data retention periods align with our overall privacy policy and regulatory requirements for gambling operators in Australia.
8. Security and Data Protection
We implement robust security measures to protect cookie data and prevent unauthorised access. All cookie information is transmitted using secure protocols and stored in compliance with Australian privacy legislation. Our security framework includes regular audits, penetration testing, and continuous monitoring of data access.
Specific security measures include:
- SSL encryption for all data transmission
- Secure cookie flags to prevent unauthorised access
- Regular security assessments and vulnerability testing
- Strict access controls for personnel handling cookie data
- Incident response procedures for any potential security breaches
9. Compliance with Australian Regulations
Our cookie practices comply with Australian privacy laws, including the Privacy Act 1988, Australian Consumer Law, and relevant gambling regulations. We ensure transparency in our data collection practices and provide clear mechanisms for users to exercise their privacy rights.
Under Australian privacy principles, you have the right to access information about cookies placed on your device, request correction of inaccurate data, and lodge complaints with the Office of the Australian Information Commissioner if you believe your privacy rights have been violated.
10. Policy Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our practices, technology, or applicable Australian legislation. We will notify users of significant changes through email notifications or prominent platform announcements. The current version date is always displayed at the top of this policy.
For questions regarding our cookie practices, data protection measures, or to exercise your privacy rights under Australian law, please contact our privacy team. We are committed to addressing your concerns promptly and transparently while maintaining the highest standards of data protection and regulatory compliance.